Frequently Asked Questions

**For questions with an asterisk, the answers provided apply to the National Capital Region (NCR) only.  For local answers, please contact your local United Way.

  1. What is the GCWCC?
  2. Why should I donate through the GCWCC?
  3. Will the GCWCC sell or trade my information?
  4. What is the fundraising and administrative cost?**
  5. What is the 5% pledge loss adjustment?**
  6. How does the GCWCC keep the fundraising and administration costs low?

  7. When will the charities receive my contribution?**

  8. How do I get a receipt for my gift?**
  9. Are public service managers compensated for achieving their GCWCC fundraising targets?
  10. Can charities contact federal employee donors directly?**
  11. I’ve changed departments, can I still use ePledge?**
  12. What if I want to designate to a specific program or “in memory of”?**
  13. Who can I contact if I want to volunteer?
  14. What is the Loaned Representative Program?**

 

 

What is the GCWCC?

The Government of Canada Workplace Charitable Campaign (GCWCC) is a charitable giving option developed exclusively for federal employees and federal retirees. The annual campaign takes place in federal government workplaces across the country during the fall period (September to December).

Through the GCWCC, federal employees and retirees as well as current and former members of Canadian Armed Forces and the RCMP can support United Ways/Centraides, HealthPartners or any of the other registered Canadian charities of their choosing.

United Way has been managing the campaign on behalf of the Treasury Board Secretariat since 1997.

 

Why should I donate through the GCWCC?

  • Your GCWCC donation is truly a gift to your community and your charity of choice: the charity doesn’t have to spend resources required to fundraise.
  • A one-stop-shop: you can give to ALL your favorite charities at the same time – and get a single receipt (if paying through a single method)
  • Payroll deduction. Spread your charitable giving throughout the year with your annual pledge off each pay.
  • The GCWCC fundraising and administration costs are among the lowest in the country (see below).
  • We protect your privacy: we don’t share your information with anyone (unless you request us to do so). See our Privacy Statement for more information.

 

Will the GCWCC sell or trade my information?

No. See our Privacy Statement for more information.

 

What is the fundraising and administrative cost? (**Response for NCR only, for local answers, please contact your local United Way)

It costs money to raise money

There is significant administrative/financial work within the GCWCC to:

  • process over $16M in GCWCC annual donations:
  • issue receipts to over 29,000 national capital region donors;
  • distribute gifts to the thousands of charities selected; and,
  • ensure that everything is properly accounted for and audited. Treasury Board requires rigorous governance and accountability practices from United Way.

United Way Ottawa recovers its fundraising and administrative costs

  • Historically the fees ran at about 15% - fundraising and adminstration fees for the 2018-2019 campaign are currently under review.

Charities save when they receive gifts through the GCWCC

  • Charities do not incur any costs when they receive GCWCC donations
  • When Canadian charities raise funds on their own, their costs can range as high as 40% with the average being 26% according to Imagine Canada
  • They receive all GCWCC donations designated to them less the 15% that it costs to raise those funds

 

What is the 5% pledge loss adjustment?

  • A pledge is a promise to pay through payroll deductions, monthly credit card payments, and/or post-dated cheques
  • Pledge loss primarily occurs when a donor’s circumstances change and we are unable to reach them to continue the gift, i.e., long-term leave of absence, credit card expiry, etc.
  • United Way Ottawa monitors pledge loss - over the last five years, the rolling average has been 5% and adjusts for this
  • United Way Ottawa pays out the total amount that donors have pledged to each individual charity but adjusts the amount by 5% to cover lost dollars that are never received from donors
  • Charities are protected from individual pledge loss.  The risk is shared over all charities receiving pledges
  • The pledge loss adjustment only applies to promised gifts.  It does not apply to immediate gifts such as cash, cheque and one-time credit card donations

 

How does the GCWCC keep the fundraising and administration costs low?

United Way manages the GCWCC on behalf of Treasury Board Secretariat and was selected for this role, through a competitive process, because of their ability to pool resources to reduce the cost of fundraising by other charities and achieve economies of scale on their behalf.  As Manager of the Campaign, United Way is able to keep fundraising and administration costs very low, thanks to; the support of the many sponsors and contributors who provide gifts and services-in-kind and who lend their staff as Loaned Representatives and through the amazing work of dedicated volunteers throughout federal departments, agencies and crown corporations.

 

When will the charities receive my contribution? (**Response for NCR only, for local answers, please contact your local United Way)

The GCWCC payout cycle to charitable organizations is as follows:

  • February Year 1: full payment for all cash/cheque/one-time credit card donations
  • August Year 1:    1st payment for first half of pledged donations (Payroll, Monthly Credit Cards and Post-Dated Cheques 
  • February Year 2: 2nd payment for second half of pledged donations      

 

How do I get a receipt for my gift? (**Response for NCR only, for local answers, please contact your local United Way)

  • If you donate through payroll deduction, your donation will appear on your T4 slip
  • If you contribute by cash, cheque or credit card, you will receive a receipt through your workplace.
  • A receipt is automatically issued for gifts of $20 or more
  • If donating online (ePledge) with the one-time credit card option or Pay-Pal, your receipt will be emailed to you once you’ve completed your donation

 

Are public service managers compensated for achieving their GCWCC fundraising targets?

  • Public service managers are not compensated for achieving their organizations’ GCWCC fundraising targets. The GCWCC is an employee-driven campaign.

 

Can charities contact federal employee donors directly? (**Response for NCR only)

Starting in 2014, donors in the NCR will have the opportunity to indicate through ePledge if they would like to receive information about the impact of their donation(s) to the campaign’s Named Recipient charities:

United Way Ottawa

Centraide Outaouais

HealthPartners

Treasury Board Secretariat gave approval to offer donors this option on condition that electronic information be sent to personal email addresses and not through Government of Canada workplace email; donors have the option of unsubscribing at any time; and, their information will not be shared with other organizations. 

 

I’ve changed departments, can I still use ePledge? (**Response for NCR only, for local answers, please contact your local United Way)

  • Login to your department’s PURL and click on the link under scenario 2. This will bring you to the login page. Login using your old email address (from your previous Department/Agency) and password, modify your profile page and change both your work email address and your User ID to your current email address then log out of your personal account.
  • Once that step is complete, return to your department’s registration page (through their PURL) and enter your current email address in the "New ePledge Users" section below to register your personal account under this new Department/Agency.
  • An email will be sent to you to confirm your registration. Confirm your registration and then proceed to make your pledge

 

What if I want to designate to a specific program or “in memory of”? (**Response for NCR only, for local answers, please contact your local United Way)

To ensure that a donation is directed to the exact program a donor wishes to support, the process is as follows:

1.  Access ePledge

  1. Once at the Designation page, scroll to the bottom to "Manually Add a Registered Charity".
    1. Click “Enter your charity manually”
  2. On the "Write-in designation” page
    1. Ensure all fields are completed (you may copy and paste the information from the CRA site)
    2. In the “Other Information” field, write "designate to (name of the program).” Note that there is a 50 character limit in this field.
    3. Click "Add"

NOTE: this will ensure that, in the future — as long as the main organization maintains its registered charity number— this (name of program) can be searched by keyword or charity number in ePledge

 

Who can I contact if I want to volunteer?

Please contact your departmental campaign team.

 

What is the Loaned Representative Program? (**Response for NCR only, for local answers, please contact your local United Way)

Please click here.